Maintain a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience and ensures efficient operations.ħ. Assist the Phone Desk Attendant in answering phones when needed.Ħ. Must be aware of all types of games in process and seating situations.ĥ. Coordinate Poker Room seating by greeting guests, collecting cell phone numbers to notify guests of availability of requested games, recording appropriate information on poker board, and notifying Floor Managers of table changes and seat lock-ups.Ĥ.
Deliver chips to guests in a timely manner.ģ. Collect money from guest(s) and purchase chips from cashier on their behalf. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.Ģ.
